Report a Claim
Insurance Claims
If you have a claim to report, you may either take advantage of the emergency 24/7 Emergency Claim Numbers listed to the right to report a claim directly to the insurance company claim department or you may contact Coates Insurance Agency.
- Report your loss immediately to The Molter Agency or to your insurance company's 24/7 claim telephone number.
- If property is damaged, take photos of the damage and make any temporary repairs necessary in order to prevent further damage until you are contacted by a company adjuster. Make records of damaged property and repair expenses.
- If you are in an automobile accident, make complete notes of the date, time & place along with the other car's driver information and witnesses. If the other party is at fault, be sure to contact the police and make an accident report.
- In any claim, no repairs, except for temporary repairs should be made without your insurance company's authorization.
- Your insurance company may send you a claim form, known as a "loss notice form" to complete or an adjuster may visit your home or business first, before you're asked to fill out any forms.
- An adjuster is a person professionally trained to assess the damage. In either case, the more information you have about your damaged possessions - a description of the item, the date of purchase and what it would cost to replace or repair - the faster your claim generally can be settled.
- Nationwide: 1-800-421-3535
- Victoria Insurance Company: 1-800-926-3168